Refund and Chargeback Policy

Our Commitment

At Analogic Networks Private Limited, we are committed to delivering high-quality digital marketing and web development services. Our policy is to ensure your complete satisfaction with our services.

General Refund Policy

Due to the nature of digital services offered on https://analogicnetworks.com, including digital marketing plans, search engine optimization (SEO), social media optimization (SMO), online reputation management (ORM), and the design and development of apps and websites, we generally do not offer refunds once the work has commenced. This is because these services involve substantial labour, and customization, and are often irretrievable in nature.

No Refund Scenarios

  • Service Commencement:Once you have confirmed and paid for a service, and work has begun, no refunds will be offered.
  • Project Completion:No refunds will be given upon the completion of a project, as per the specifications agreed upon in the initial contract or agreement.
  • Change of Mind:Refunds will not be provided for clients discontinuing services mid-way through the project due to a change of mind.

Possible Exceptions for Refunds

While our no-refund policy is strict, we may consider exceptions in the following scenarios:

  • Non-Delivery of Service:If due to unforeseen circumstances or internal issues, Analogic Networks is unable to commence work on a confirmed project within a reasonable timeframe as communicated to the client.
  • Misalignment with Specifications:In cases where the final deliverables are substantially different from what was agreed upon in the contract, we are unable to rectify these differences despite good faith efforts.

Process for Requesting a Refund

To request a refund, clients must:

  • Submit a written request to our customer service team at support@analogicnetworks.comdetailing the reason for the request.
  • Provide any necessary documentation or evidence to support the claim.
  • Allow a reasonable time frame for us to review the request and respond.

Final Decision

The final decision on refunds rests solely with Analogic Networks Private Limited and will be made based on the merits of the case, the nature of the service, and the specifics of the situation.

Chargeback Policy

1. Understanding Chargebacks

A chargeback occurs when a customer disputes a charge from Analogic Networks Private Limited and requests the card issuer to reverse it. Chargebacks are meant to protect consumers from unauthorized transactions but can be challenging for service providers.

  1. Prevention of Chargebacks

We at Analogic Networks strive to prevent chargebacks by:

  • Providing clear and comprehensive descriptions of our services.
  • Ensuring transparent communication regarding the progress and delivery of our services.
  • Offering responsive customer support to handle any issues or concerns.
  1. Chargeback Claims

In the event of a chargeback claim:

  • We will investigate the claim thoroughly, involving necessary communication with the client and the payment processor.
  • We reserve the right to contest chargebacks if we have evidence that the services were provided as agreed and the charge was authorized by the client.
  1. Consequences of Chargebacks
  • If a chargeback is issued against a purchase, we may cease the ongoing provision of our services to the client until the matter is resolved.
  • Repeated or unjustified chargebacks may lead to termination of the ongoing service agreement with the client.
  1. Resolving Disputes

We encourage clients to contact us directly in case of any billing issues before initiating a chargeback. Most disputes can be resolved quickly by contacting our customer service team.

Contact Information

For any questions or concerns regarding our refund and chargeback policy, please contact us at support@analogicnetworks.com.